Privacy
The short version: we collect as little as possible, we never sell it, and your disability details are yours.
This notice explains what personal data Sahaay collects, why, and the choices you have. We collect as little as possible and we never sell it.
What we collect
From Google when you sign in: your name, email address and profile picture. Anything you choose to add to your profile. The content you post. Basic technical logs needed to run and secure the service.
Disability and condition details are optional
Injury level, condition type, year and mobility aid are entirely optional and self-reported. We use them only to make mentor matches and content more relevant. They are never verified, never required, never shown on your public profile, and never shared with advertisers.
Why we use your data (and your consent)
We process your data to run the community: to show your posts, match mentors, send you in-app notifications, and keep the platform safe. We rely on your consent, which you give when you sign up and can withdraw at any time by deleting your account.
Who else processes it
We use Supabase (database, authentication and file storage) and Google (sign-in) as service providers who process data on our behalf under their own terms. We do not sell your data or run third-party advertising trackers.
What is public
Your display name, headline, and anything you post are visible to others. Your email address is never shown. Mentor requests are visible only to you and the mentor. Reports you make are private to you and our moderators.
Your rights
You may access and correct your profile at any time, withdraw consent, and ask us to delete your account and content. To exercise any of these, or to raise a data-protection concern, contact us at the address below.
Children
Sahaay is intended for adults. If you are under 18, a parent or guardian must set up and manage the account. We do not knowingly collect data from children without verifiable parental consent, and will delete such data if we learn of it.
Keeping data safe, and how long
Access is protected by row-level security so people can only reach what they are allowed to. We keep your data while your account is active and delete it on request, except answers which may be retained without your name.
Contact and grievances
For any privacy question or complaint, contact our Grievance Officer, Shaurya Goyal, at gylshaurya@gmail.com. We aim to acknowledge within 24 hours and resolve within 15 days.
Grievance Officer: Shaurya Goyal · gylshaurya@gmail.com
· IIT Roorkee, Roorkee, Haridwar, Uttakrakhand
Effective: July 24, 2026